Parts & Fitment

What types of parts do you stock?

Suspension, brakes, cooling, air conditioning, electrical, engine, transmission, steering and body parts for European vehicles. See our Brands We Stock page for the full list.

What car makes do you cover?

BMW, Mercedes-Benz, Audi, Volkswagen, Land Rover, Volvo, MINI, Porsche, Peugeot, Renault, Citroën and more. Browse by make from the menu or search by part number.

How do I check a part fits my car?

The most reliable way is the OE number. It's printed on the original part, and most workshops can pull it from the dealer catalogue or a VIN lookup. Search it on our site and you'll see every brand we stock that crosses to it. If you don't have the OE number, send us the VIN or rego and we'll check it for you.

Can I search by rego or VIN?

Not on the website yet. Email the rego or VIN to online@europeanspares.com.au or call 1300 109 837 and we'll confirm the right part and whether it's in stock.

Why does one OE number show several different brands?

Because they're all made to fit the same application. The OE number is the manufacturer's reference. The brands we carry make parts to that specification, so the same OE number can bring up more than one option at different price points.

Are the parts genuine?

We supply OE-specification aftermarket parts. They're built to the same specification as the factory part and made by suppliers the trade relies on worldwide. Every part carries a manufacturer's warranty.

What does OES mean?

OES stands for Original Equipment Supplier. These are parts made by the same manufacturers that supply the vehicle brands directly, sold under the supplier's own name. Same quality, often better price than dealer alternatives.

My car has two versions of the same part. Which one do I need?

This is common on European cars. The same model can have different parts depending on build date, chassis number, engine code or options fitted. The VIN tells us which one applies. If a listing shows two options for your car, send us the VIN before ordering rather than guessing.

Do I need to check left or right, front or rear?

Yes. A lot of suspension, steering and body parts are side-specific and the listing will say so. Left and right are always from the driver's seat looking forward. If it's not clear from the listing, ask us.

What if I order the wrong part?

If we've confirmed the part off your VIN or rego and it doesn't fit, that's on us. Send it back and we'll refund the part and the postage both ways. If the part was ordered without a fitment check, it's covered by our change of mind returns: 14 days, unused, in sealed original packaging, and return postage is at your cost. Electrical parts can't be returned once the packaging seal is broken, so check those before opening.

The part I need isn't on the website. Can you get it?

Usually. Not everything we stock is listed online, and we can order in most European lines. Send us the part number, OE number or VIN and we'll come back with stock and price.

Where do I send a fitment question?

Email online@europeanspares.com.au with the VIN or rego and what you need, or call 1300 109 837 Monday to Friday. Trade counters are at Chatswood and Mascot.

Ordering

How do I place an order?

Order online through our catalogue at europeanspares.com.au, or phone or email us with the part number. Browse by make or search by part number, add to cart and checkout.

Can I change or cancel my order after placing it?

If your order hasn't been dispatched yet, contact us immediately at online@europeanspares.com.au and we'll do our best to make changes. Once dispatched, orders cannot be cancelled or modified.

What if a part is out of stock?

Stock availability is shown on each product page. If a part you need is unavailable, email us at online@europeanspares.com.au and we can advise on lead times or alternatives.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. All transactions are processed securely through Shopify Payments.

Will I get a tax invoice?

Yes. A tax invoice is emailed automatically when your order is dispatched.

Can I pick up my order?

Yes. Select Click & Collect at checkout, choose Chatswood or Mascot, and we'll notify you when your order is ready. Bring your order confirmation and photo ID.
Chatswood: 18/1-7 Short St, Chatswood NSW 2067. Monday to Friday, 8am to 5:30pm.
Mascot: 1137-1139 Botany Rd, Mascot NSW 2020. Monday to Friday, 8am to 5pm.

Shipping

How much does shipping cost?

A flat rate of $20 applies to all orders. Orders over $100 ship free anywhere in Australia.

How long does delivery take?

Sydney Metro: 1-2 business days. Interstate Metro: 2-5 business days. Regional and remote: 5-10 business days. All orders include tracking.

Do you ship internationally?

Not at this stage. We ship within Australia only.

Returns & Warranty

What if my part is faulty or incorrect?

Contact us within 7 days of receiving your order at online@europeanspares.com.au. We'll arrange a return at our cost and offer a full refund or replacement.

Can I return a part if I ordered the wrong one?

Yes, within 14 days, provided the part is unused, uninstalled and in its original sealed packaging. Return shipping is at your cost, unless we confirmed the part from your VIN or rego, in which case we cover postage both ways. See our full Shipping & Returns Policy for details.

What warranty do parts carry?

All parts carry the manufacturer's warranty. If you have a warranty issue, contact us and we'll manage the claim on your behalf.

Trade Accounts

Do you offer trade accounts?

Yes. We work with workshops, fleet operators and retailers across Australia. Visit our Trade Account page to apply or email us at online@europeanspares.com.au to discuss terms.

Do you sell to the public or trade only?

Both. Workshops, fleet operators and resellers can apply for a trade account. Private buyers get the same parts and the same fitment checks.